Welcome Health Ventures Ltd

Last updated: 5th May 2026

1. Introduction

Welcome Health Ventures Ltd (“WHV”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you:

  • Visit our website
  • Subscribe to our membership or services
  • Engage with our content, events, or communications

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Welcome Health Ventures Ltd
Oakley House, Tetbury Road, Cirencester, Gloucestershire, England, GL7 1US
Email: info@welcomehealth.ventures

We act as the data controller for the purposes of UK data protection law.

3. What Data We Collect

We may collect and process the following types of personal data:

a) Identity & Contact Data

  • Name
  • Email address
  • Phone number
  • Company name and role

b) Account & Subscription Data

  • Membership status
  • Payment and billing information (processed via third-party providers)
  • Subscription activity

c) Usage Data

  • Website interactions
  • Content viewed
  • Engagement with emails or videos

d) Technical Data

  • IP address
  • Browser type and device information
  • Cookies and tracking data

4. How We Use Your Data

We use your personal data to:

  • Provide access to your membership and services
  • Manage subscriptions and billing
  • Deliver content, briefings, and updates
  • Respond to enquiries and communications
  • Improve our website and services
  • Share relevant insights, opportunities, and updates related to our work

We will only use your data where we have a lawful basis to do so.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to deliver your membership and services
  • Legitimate interests – to improve our services and share relevant insights
  • Consent – for marketing communications (where required)
  • Legal obligations – where we are required to comply with law

6. Payments

We do not store full payment details.

Payments are processed securely via third-party providers such as:

  • Stripe

These providers process your data in accordance with their own privacy policies.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Service providers (e.g. payment processors, email platforms)
  • Professional advisors (legal, accounting)
  • Authorities where required by law

All third parties are required to respect the security of your data.

8. International Transfers

Some of our service providers may operate outside the UK.

Where this happens, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses
  • Adequacy regulations (where applicable)

9. Data Retention

We retain your data only for as long as necessary to:

  • Provide services
  • Meet legal and regulatory obligations
  • Resolve disputes

You may request deletion at any time (see Section 11).

10. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure systems and access controls
  • Encryption where appropriate
  • Restricted access to personal data

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact:
info@welcomehealth.ventures

12. Marketing Communications

We may send you updates, insights, and opportunities relevant to your interests.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

13. Cookies

We use cookies to:

  • Improve website functionality
  • Understand user behaviour
  • Support analytics

You can manage cookie preferences via your browser settings.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

16. Contact & Complaints

If you have any concerns about how your data is handled, please contact us:

Email: info@welcomehealth.ventures

You also have the right to lodge a complaint with the
Information Commissioner’s Office (ICO).

Our ICO Reference is ZB888119